Bat was great at listening in certain situations. But hearing the specific needs of his client sometimes fell through the cracks when he was focused on closing a sale. Friend Mouse shook his head, “You need to pay more attention to what they say, not just the sale.” Bat snorted! As he began to think about it he decided maybe listening a little more instead of just winging it might put his clients more at ease.
Lesson: This lesson is inspired by Rescue a CEO Post “Tips on How to Approach and Get the ‘Big Sale’ Closed”