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Receiving Positive Feedback From Clients

For Tortoise, there were so many things he loved about his business. From the products he sold to the hand-delivery method he employed, there was just something so invigorating about how things worked within his world. One night when speaking with his friend Badger, the question of his favorite part of the business came up. Tortoise thought for a long time about this question before answering in a simple, thankful manner, “My favorite part is the cards and notes from my customers in praise of my work. That is what gets me from day to week to month.”

Lesson: This lesson is inspired by the Rescue a CEO Post “Entrepreneurs Share Their Favorite Parts of Business – Part 2

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Take Business Seriously, But Don’t Take Yourself too Seriously

Goat considered himself a pretty serious businessman. Oftentimes he would stay in his office well after the time to leave and study over numbers and reports. When he met with clients he was all about business. A friend suggest that he might take a little lighter approach with his clients. Hammering out business constantly could make deals seem much more serious and stressful! Goat decided it was a tactic worth trying and his clients felt so much more at ease and friendly with Goat that they decided to give all their business to him.

Lesson: This lesson is inspired by the Rescue a CEO Post “Entrepreneurs Share Tips on How Best to Assert Yourself in Business

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Keeping in Contact with Clients is the Most Important Thing

As his business grew, Gorilla knew some changes needed to be made. She was getting more customers in her shop and keeping track of everything and everyone was turning out to be a lot harder than expected. Once some of the small stuff was handed off to her employees, Gorilla was able to focus on the one thing she knew was most important to the company – customers. She made a list of all the customers, past and present, she hadn’t spoken with in awhile. From then on she made it her mission to speak with them at least once a month even if it was just a quick letter in the mail telling them thanks for their service. This was Gorilla kept in contact and didn’t leave her customers out in the cold.

Lesson: This lesson is inspired by the Rescue a CEO Post “Entrepreneurs Share Their Best Business Advice

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Protect Your Reputation at All Costs

Mouse and a friend had their business running well over the last few months. A lot of people had been discussing with them what should be done in the future. One thing, Mouse had discovered, was that some customers would never be pleased no matter what. And some of them would even go so far as to spread mean things about a company. So Mouse decided that she would hire a consultant to make sure her brand was as sparkling as it currently was well into the future.

Lesson: This lesson is inspired by the Rescue a CEO Post “Entrepreneurs Share Their Best Business Advice

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Business Will Diverge Between What is Cheaply Made to Highly Personalized

Baboon had been sitting in on a meeting with his business partners and they were discussing the future of business. Some of them had some zany ideas and some reasonable ones. When Baboon went back to his office late at night, he sat at his desk and wondered himself about the future of business. Digging through a few pieces of mail on his desk he saw a handwritten letter from a customers expressing how pleased she was that he took the time to call and discuss her issues with her. This, he thought, would be the future of business.

Lesson: This lesson is inspired by the Rescue a CEO Post “Entrepreneurs Predict the Future of Business

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Listen to Your Customers and Put Their Needs First

Dog knew he needed to get a few feet on the businesses closing in around him. Some of them sold equal products but he knew he had something that the other businesses didn’t on his side – his ability to listen and put customers first. For the others guys it was all about making money. This didn’t work well in getting them returning customers. So to succeed even more, Dog pushed his level of personal customer service even higher.

Lesson: This lesson is inspired by the Rescue a CEO Post “Entrepreneurs Reveal Tips on Jumping Ahead of Your Competition in the Battle of Business – Part 2

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Consistently Engage Customers

Elk wanted to be in contact with her customers always. She didn’t want to be one of those business owners who avoided all customers contact and left other people to take care of it for her. Although she was busy, she knew there had to be a way to keep in touch with customers and keep them involved. Elk had a personal blog she wrote on and figured that might work just as well for business as it did for personal! A few weeks of writing a blog for her business she realized that her customers knew she was around and active and they felt all the more certain when dealing with her company.

Lesson: This lesson is inspired by the Rescue a CEO Post “Why Blogging for Your Business is Important

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A Smart Way to Distribute Your Company News

Raccoon was trying to figure out a more creative way to share his business news. Sending newsletters didn’t seem to be working with his type of business and he wanted to make a little more impact than just sending a quick couple sentences about the news. His friend Snake suggested he look into starting a blog to keep connected with his customers. Now he had a space to share his news and also keep in contact with his customers on a more personal level.

Lesson: This lesson is inspired by the Rescue a CEO Post “Why Blogging for Your Business is Important

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How to Romance Your Customers

Fox had started his business around the same time he had gotten married. The similarities were astounding as time went on. He treated his customers much like he treated his wife when they went out. He had to keep her happy, like he did customers. Pay close attention to what they were saying in case they brought it up later, much like his now-wife. Of course, he had done well enough with his wife so he figured making his customers fall in love with him would be almost equal to this!

Lesson: This lesson is inspired by the Rescue a CEO Post “How to Romance Your Customers

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No Cost/Low Cost Online Job Boards

Just starting out in the world of business, Iguana didn’t have an entire staff dedicated to finding him employees. Now and then he would interview candidates in his office but it never seemed like any of them had the right qualities he was looking for. Knowing he needed to make a change he starting to view sites and post the exact job online on reputable sites. After that, the right employees came knocking at his door instead of just employees.

Lesson: This lesson is inspired by the Rescue a CEO Post “How to Successfully Recruit and Hire New Employees When You Don’t Have an H.R. Department