Crocodile always looked a little grumpy – Chipmunk said it was just his face. “Try and smile at every customer no matter how glum you feel that day. Even if you’re just pretending, it will soon turn real!” It was good advice, Crocodile thought. Soon enough Crocodile was grinning all the time and his customers noticed.
Lesson: This lesson is inspired by the Rescue a CEO Post “Winning at Customer Service – Entrepreneurs Give Tips on Serving Customers the Right Way”