Customers Just Want to be Heard

As the leader of the herd, Elephant came out to meet with the disgruntled Boar. There was far too much noise at night, Board said. His group couldn’t sleep a wink. Elephant, though upset about the complaint, nodded and listened to everything Boar had to say. By the end of the meeting Boar felt much better and both left the meeting satisfied.

Lesson: This lesson is inspired by the Hearpreneur Post “Tips for Dealing with the Bad and Ugly of Customer Feedback from Entrepreneurs and Business Owners”