Otter loved his employees. Most of them were friends he grew up with and some of them were simply workers he had grown to love because of how great he got along with them. While he knew he was the boss of them, he didn’t want to be too strict on them. He knew all of his employees were great at their jobs and he didn’t have to worry about how they did. Instead of managing everything his employees did he gave them the freedom to customize their jobs and for that reason they felt empowered and motivated.
Lesson: This lesson is inspired by the Hearpreneur Post “How Do You Motivate Employees?”