Seal was trying out some new techniques a friend had advised him up. He was new to running a business and would take into account all advice his friends could give him on the matter. One topic which kept coming around was the fact that he needed to listen to his customers. They might not have been business owners or even know much about business – but they knew exactly what they liked and exactly what they hated in a company. The key, Seal thought, was to use the knowledge of his customers to help his business along. So he hit the ground running by listening to his customers and patrolling the floors to sneak in time with unsuspecting customers to gauge how they felt about his business. It was the most useful tactic he could think of!
Lesson: This lesson is inspired by the Hearpreneur Post “What is Your Best Business Advice? Week of July 7th“