It was simple. All his life Panda has been taught the basic principles of how to be a good person. His father had impressed upon him the valuable rule of never telling a lie. So when Panda started his own company it seemed like a pretty basic rule – don’t lie to customers or your employees. From day one of running the business, Panda made it clear that there was to be no lying. If his business made a mistake they would apologize and take responsibility for it. It a customer had questions about what his products were made of he would be absolutely up front about it. In the long run being truthful would save him a lot of trouble down the road.
Lesson: This lesson is inspired by the Hearpreneur Post “Four Entrepreneurs Explain What it Takes to Run an Ethical Business“